NexJ Contact for Insurance helps agents capture more business and maximize their time. It combines industry-specific enterprise CRM functionality with information from multiple applications and data stores to provide insurance firms with a single view of the customer across multiple channels.
Bringing together contact, demographic and policy information from across the business, NexJ Contact for Insurance simplifies the lead management, customer service, and other customer related process, so insurance agents can improve efficiencies and drive product cross-sell and up-sell.
NexJ Contact for Insurance is a next generation, enterprise CRM software solution that transforms customer information from a policy- or account-based view to a people-centered view, so large insurance firms can better sell to and service their own customers.
The enterprise CRM functionality of NexJ Contact for Insurance is tailored to meet the requirements of the Insurance industry and includes:
- Comprehensive demographic and customer profiling
- Household, organizational, and relationship modeling
- Activity and workflow management
- Policy, Claims, and Billings models
- Automated alerting for policy renewals
- Campaign management
- Collaborative team coverage
- Group calendar and task management
- Integrated document management
- Pre-built integration to policy, claims, and billing systems
NexJ Contact for Insurance is built and deployed using a modern, model-driven engineering framework specifically architected to address the integration, customization, and scalability requirements of large enterprises. The CRM functionality in NexJ Contact for Insurance can be easily tailored to meet the specific demands of Life, Property & Casualty, Multi-Line, Commercial and Health insurance carriers.
